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Intune Online Software Terms of Service

Intune Online Software Terms of Service
Effective Date: March 6, 2025
Last Updated: March 6, 2025

 

1. Introduction

Intune Online Software (“Intune,” “we,” “us,” or “our”) is a service provided by Reality Mgmt Technologies, Inc., a Delaware corporation (“Company”). These Terms of Service (“Terms”) govern your access to and use of Intune’s website (www.realitymgmt.com/intune-terms-of-service), mobile and desktop applications, and any other related products, services, or features (collectively, the “Service”).

IMPORTANT: By registering for, accessing, or using any part of the Service, you (“User,” “you,” or “your”) confirm that you have read, understand, and agree to be bound by these Terms. If you do not agree with any provision herein, do not use or access the Service.

 

2. Description of Services

Intune is an online software platform designed to support user productivity and wellness. We offer personalized biofeedback through multi-sensory interactive sessions (including guided voice sessions, haptic prompts, strobe lighting, and ambient audio), analytics dashboards, secure voice transcription, and related tools. Features may include:

  1. Voice-Driven Biofeedback: Real-time voice analysis, voiceprint template generation, and personalized session recommendations.
     

  2. Transcription & NLP Services: Conversion of user voice input into text for journaling, archiving, or model improvement.
     

  3. Multi-Sensory Playback: Haptic, visual, and auditory content tailored to your biometric state.
     

  4. Data Dashboards: Insights into usage patterns, wellness metrics, and progress tracking.
     

  5. Third-Party Integrations: API access, wearable device synchronization, and other partner service integrations.
     

By using Intune, you acknowledge that we will collect certain information (including voice recordings and transcripts) in accordance with our Privacy Policy (https://www.realitymgmt.com/intune-privacy-policy, effective February 28, 2025).

 

3. Eligibility

a. Age Requirement: To register for or use Intune, you must be at least 18 years old. Users between 13 and 17 years of age may only access or use the Service with verifiable parental or legal guardian consent. Users under 13 are not permitted to use the Service.
b. Representation & Warranty: By creating an account or using Intune, you represent and warrant that you meet the applicable age requirements. We reserve the right to suspend or terminate any account that does not comply with these age restrictions.

 

4. Account Creation & Security

a. Registration Information: To use certain features of Intune, you must create an account by providing:

  • First and last name
     

  • Email address (used for login, notifications, and password resets)
     

  • Encrypted password (securely hashed and salted)
     

  • Date of birth (to verify age compliance)
     

  • Any additional optional profile details you elect to provide (e.g., username, avatar).
     

By registering, you represent that all information you provide is complete, accurate, and up to date. You agree to keep your registration information accurate and current, and to promptly update any changes.

b. Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (including your password and any two-factor authentication codes). You assume all responsibility for activity that occurs under your account, whether or not you authorized that activity.

c. Unauthorized Access: If you believe your account credentials have been compromised, you must immediately:

  1. Change your password.
     

  2. Notify us at support@realitymgmt.com.
     

  3. Cease using the Service until you regain control of your account.
     

d. Account Closure: You may close or request deletion of your account at any time by emailing privacy@realitymgmt.com with subject “Account Closure.” Upon account closure, we will erase your Account Information and any identifiable data (including raw voice recordings and transcripts) in accordance with Section 6 (Data Retention & Deletion).

 

5. User Conduct & Prohibited Uses

You agree that you will not, directly or indirectly:
a. Reverse Engineering: Attempt to decompile, disassemble, reverse engineer, or otherwise tamper with the source code or underlying components of Intune, except to the extent expressly permitted by applicable law.
b. Unauthorized Access: Attempt to gain unauthorized access to any part of Intune, including user accounts, servers, or networks, or interfere with or disrupt the integrity or performance of the Service.
c. Malicious Content: Upload, post, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, defamatory, harassing, hateful, vulgar, or that infringes any right of a third party (including privacy, publicity, or intellectual property rights).
d. Voice Recordings & Privacy Violations: Record, upload, or transmit another individual’s voice or personal information without that individual’s express, verifiable consent. You may not attempt to identify, track, or deanonymize other users via their voice or transcripts.
e. Copyright & Intellectual Property: Upload, share, or distribute material that you do not have the legal right to distribute (e.g., copyrighted text, music, or third-party proprietary content) unless you secure all necessary licenses or permissions.
f. Automated Access: Use any automated system (e.g., scripts, bots, scrapers) to access, monitor, or interact with Intune unless you have our prior written authorization.
g. Violation of Laws: Use Intune in violation of any applicable federal, state, local, or international laws, rules, or regulations (including data protection, export control, or financial laws).

We reserve the right to investigate and take appropriate action—up to and including permanent termination of your account—if we suspect you have violated these rules.

 

6. Intellectual Property

a. Ownership: Intune and all related intellectual property—including but not limited to software code (front-end and back-end), designs, trademarks, trade names, logos, user interface designs, audiovisual content, documentation, reports, and algorithms—are the exclusive property of Reality Mgmt Technologies, Inc. or its licensors (“Intune IP”). All rights in and to the Intune IP are reserved.

b. User License: Subject to your strict compliance with these Terms, Intune grants you a limited, non-exclusive, non-transferable, revocable license to:

  1. Access and use Intune’s web portal, mobile and desktop applications, and other user interfaces solely for your personal or authorized business use.
     

  2. Download or stream any content made available to you by the Service (e.g., audio files, transcripts) for your own internal, non-commercial purposes, provided you do not modify or redistribute that content.
     

c. Restrictions: You must not, and must not permit others to:

  1. Copy, reproduce, modify, reverse engineer, decompile, disassemble, or otherwise attempt to derive any source code, algorithms, structure, or organization of Intune.
     

  2. Upload or incorporate any Intune IP into third-party software, services, or websites without our express written permission.
     

  3. Remove or obscure any copyright, trademark, or other proprietary notices in Intune or its content.
     

d. Feedback & Suggestions: If you provide ideas, suggestions, or feedback regarding Intune (“Feedback”), you agree that Intune may use that Feedback without obligation to you; all such Feedback shall be owned exclusively by Reality Mgmt Technologies, Inc.

 

7. User Content

a. Definition of User Content: “User Content” means any content, data, files, text, voice recordings, transcripts, annotations, or other information that you upload, submit, store, or generate while using Intune. This includes:

  1. Raw voice recordings you record or upload.
     

  2. Transcription Data generated from your recordings.
     

  3. Journals, notes, images, or other files you choose to share or store in the Service.
     

b. Ownership & License Grant: You retain all ownership rights to your User Content. By providing User Content, you grant Reality Mgmt Technologies, Inc. a worldwide, royalty-free, non-exclusive, sublicensable (to our service providers), revocable license to host, store, use, reproduce, modify (for transcription, analysis, and model training), display, and distribute your User Content solely to provide, maintain, improve, and operate Intune.

c. Your Representations & Warranties: You represent and warrant that:

  1. You have all rights, licenses, and permissions necessary to upload or share your User Content.
     

  2. Your User Content does not infringe, misappropriate, or violate any third-party rights (e.g., intellectual property, privacy, or publicity rights).
     

  3. You will not upload or share any User Content that is defamatory, libelous, obscene, pornographic, harassing, hateful, or otherwise unlawful.
     

d. De-identification & Aggregation: With your consent, we may remove all direct identifiers from your User Content (e.g., replacing your name in a transcript with “User123”) and aggregate it with others’ de-identified data to improve machine learning models, generate analytics reports, or conduct research. All aggregated or de-identified data shall remain subject to our retention and deletion policies (Section 6 of the Privacy Policy).

 

8. Privacy & Data Practices

a. Privacy Policy Reference: Your use of Intune is subject to our Privacy Policy (“Privacy Policy”), which is incorporated herein by reference. The current Privacy Policy is posted at https://www.realitymgmt.com/intune-privacy-policy and is effective as of February 28, 2025. By agreeing to these Terms, you confirm that you have read, understand, and consent to all practices described in the Privacy Policy.

b. Key Privacy Highlights:

  1. Account Data: We collect your name, email, date of birth, and hashed password for account creation.
     

  2. Voice Recordings & Biometric Consent: We collect raw voice recordings only after you provide explicit, written consent as required under Illinois BIPA, Texas CUBI, Washington Biometric Act, CCPA, and GDPR. If you revoke consent, we will delete identifiable recordings within 30 days and de-identified templates within 30 days if no longer needed (see Section 6 of the Privacy Policy).
     

  3. Transcription Data: We may store textual transcriptions of your voice sessions, which may be de-identified or redacted of personal identifiers. Identifiable transcripts remain on our servers for up to 45 days, after which we purge direct identifiers or move them to non-identifiable form.
     

  4. Sharing with Third Parties: We do not sell your personal, transcription, or biometric data. We share de-identified, aggregated data only with third parties under strict contractual obligations (see Section 8 of the Privacy Policy).
     

  5. User Requests: You have rights under GDPR, CCPA, BIPA, Texas CUBI, and Washington law to access, delete, or receive copies of your data (Sections 11–12 of these Terms and Section 11 of the Privacy Policy).
     

c. Changes to Privacy Policy: If we update our Privacy Policy, we will post the new version online and, if changes are material, notify you by email or in-app message. Continued use of Intune after such notice constitutes acceptance of the updated Privacy Policy.

 

9. Fees, Billing & Payment

a. Subscription Plans & Billing Cycle: Intune may offer multiple subscription tiers (e.g., Basic, Premium, Enterprise). Each subscription is billed in advance on a monthly or annual basis, depending on the plan you select.

b. Auto-Renewal: Unless you cancel before the end of the applicable billing period, your subscription will automatically renew for the same term and at the then-current pricing. We will charge the payment method on file—the credit/debit card or other instrument you designate—immediately upon renewal.

c. Price Changes: We may modify our fees or pricing structure at our discretion. If we increase your subscription price, we will provide at least 30 days’ prior notice via email or in-app notification before the next billing cycle. Your continued use of the Service after notice of any price change constitutes acceptance of the new price.

d. Payment Methods: You authorize us to charge all subscription fees to the payment method you provide. You agree to keep your billing information current and accurate. If a charge is declined or a payment method expires, we may suspend or terminate your access to the Service until payment is received.

e. Late or Non-Payment: If we are unable to process your payment, we will suspend access to your account until payment is made. If payment is not received within 14 days of the due date, we may terminate your account and delete associated data in accordance with Section 6 (Data Retention & Deletion).

f. Refunds & Cancellation: You may cancel your subscription at any time through your account portal or by emailing support@realitymgmt.com.

  1. Monthly Subscriptions: You may cancel at any time; no prorated refunds are issued for partial months already paid.
     

  2. Annual Subscriptions: If you cancel within the first 14 days of your initial purchase (the “trial period”), you may request a full refund of the annual fee. After the trial period, no refunds are available, and cancellation will take effect at the end of the current annual term.
     

  3. Enterprise Plans: Custom refund and cancellation policies may apply; refer to your Enterprise agreement.
     

g. Taxes: All fees are exclusive of applicable taxes, duties, or levies. You are responsible for paying any such taxes as required by law.

 

10. Third-Party Integrations & Links

a. Third-Party Services: Intune may offer integrations or connections to third-party services (e.g., wearable device platforms, cloud audio-processing APIs, music streaming). Use of such integrations is optional and may require you to register or pay fees to those third parties. If you choose to connect your Intune account to a third-party service, you authorize us to access and share certain data with that service. You are responsible for reviewing and accepting the third party’s terms and privacy policies.

b. No Control or Liability: We do not control, endorse, or assume any liability for the content, security, availability, or policies of any third-party website or service. Any transaction or interaction you have with a third party is solely between you and that third party.

c. Links: Intune may contain links to external websites or resources not maintained by us. We are not responsible for the content, products, or services on those external sites.

 

11. Disclaimers, Warranties & Limitation of Liability

a. Disclaimer of Warranties: TO THE MAXIMUM EXTENT PERMITTED BY LAW, INTUNE IS PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” REALITY MGMT TECHNOLOGIES, INC. AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR THAT ACCESS TO INTUNE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

b. Medical & Wellness Disclaimer: THE INFORMATION, CONTENT, AND FEATURES PROVIDED BY INTUNE—INCLUDING ANY BIOFEEDBACK, VOICE ANALYSIS, OR MULTI-SENSORY SESSIONS—ARE FOR INFORMATIONAL AND WELLNESS PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL, PSYCHOLOGICAL, OR MENTAL HEALTH ADVICE. ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL OR MENTAL HEALTH CONDITION.

c. Limitation of Liability: IN NO EVENT SHALL REALITY MGMT TECHNOLOGIES, INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE INTUNE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

d. Aggregate Liability Cap: OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO REALITY MGMT TECHNOLOGIES, INC. FOR INTUNE SUBSCRIPTION FEES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR, IF NO PAYMENT HAS BEEN MADE, ONE HUNDRED DOLLARS (US $100)).

e. Some Jurisdictions Do Not Allow Limitations: Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

12. Termination & Suspension

a. Termination for Cause: We may immediately suspend or terminate your access to Intune if you (i) breach any provision of these Terms; (ii) violate applicable laws or regulations; (iii) interfere with or disrupt the integrity or performance of Intune; or (iv) subject us to liability.

b. Suspension: In certain circumstances (e.g., non-payment, suspected fraud, or security concerns), we may suspend your account temporarily. You will be notified of the suspension and given an opportunity to cure (e.g., pay outstanding fees or resolve the security issue) before termination unless the nature of the breach requires immediate action.

c. Effect of Termination: Upon termination or expiration of your account:

  1. Your right to access and use Intune will immediately cease.
     

  2. We will delete your Account Information, identifiable voice recordings, and any transcripts containing direct identifiers within 30 days of termination, unless otherwise required by law.
     

  3. De-identified voiceprint templates and non-identifiable transcripts will be deleted in accordance with our data retention schedule (Section 6 of the Privacy Policy).
     

  4. All licenses granted to you under these Terms terminate immediately.
     

d. Survival: Sections 5 (User Conduct), 6 (Intellectual Property), 7 (User Content), 8 (Privacy & Data Practices), 11 (Disclaimers & Limitation of Liability), 13 (Indemnification), 14 (Governing Law & Dispute Resolution), 16 (Miscellaneous), and any other provisions that by their nature survive termination will survive any suspension or termination of these Terms.

 

13. Indemnification

You (“Indemnitor”) agree to defend, indemnify, and hold harmless Reality Mgmt Technologies, Inc., Reality Center LLC (if applicable), their affiliates, officers, directors, employees, agents, successors, and assigns (collectively, the “Indemnitees”) from and against any and all claims, liabilities, losses, damages, costs (including reasonable attorneys’ fees), and expenses arising out of or related to:
a. Your breach of these Terms or the Privacy Policy;
b. Your violation of any applicable laws or regulations;
c. Your User Content or any claim that your User Content infringes, misappropriates, or violates a third party’s rights (including intellectual property, privacy, or publicity rights);
d. Your negligent or willful misconduct in connection with the Service; or
e. Any transaction or interaction you have with a third party through Intune.

The Indemnitor agrees to reimburse the Indemnitees for all reasonable attorneys’ fees and costs incurred in enforcing this indemnification obligation.

 

14. Governing Law & Dispute Resolution

a. Governing Law: These Terms, and any dispute or claim arising from or related to them, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law provisions.

b. Informal Resolution: Before initiating any legal action, you and Intune agree to attempt in good faith to resolve any dispute by contacting us at support@realitymgmt.com with a written description of the issue. If a dispute remains unresolved after 30 days, either party may proceed as set forth below.

c. Binding Arbitration: Except for disputes that qualify for small claims procedures, any unresolved controversy or claim shall be submitted to binding arbitration under the rules of the American Arbitration Association (“AAA”)—Commercial Arbitration Rules, or JAMS Comprehensive Arbitration Rules (at the election of the filing party). The arbitration will take place in Los Angeles County, California. Judgment on the arbitration award may be entered in any court having jurisdiction.

d. Small Claims Exception: Notwithstanding the above, either party may bring an individual action in a California small claims court if (i) the total amount in controversy does not exceed the jurisdictional limit of small claims court, and (ii) the action is filed in Los Angeles County.

e. No Class Actions: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND INTUNE AGREE THAT ANY ARBITRATION UNDER THESE TERMS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS. NEITHER YOU NOR INTUNE WILL SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION, OR ON BEHALF OF ANY OTHER PERSON.

f. Injunctive Relief: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief: (i) to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights; or (ii) to enforce a party’s confidentiality or non-disclosure obligations.

g. Costs & Fees: Each party will bear its own costs and attorneys’ fees unless the arbitrator or court determines that a claim was brought or defended frivolously, in bad faith, or for an improper purpose, in which case the prevailing party may be entitled to recover reasonable attorneys’ fees and costs.

 

15. Changes to These Terms

We may amend or modify these Terms from time to time, in our sole discretion, to reflect changes in our business, legal requirements, or new features. If we make any material changes to these Terms, we will:

  1. Notice: Post the revised Terms at www.realitymgmt.com/intune-terms-of-service and update the “Last Updated” date at the top.
     

  2. Email Notification: If you have an account, we will send an email to your registered address at least 30 days before the material changes take effect.
     

  3. In-App Banner: Display a banner notification within the Intune application indicating that the Terms have been updated.
     

Your continued use of Intune after the “Last Updated” date indicates acceptance of the revised Terms. If you do not agree with the updated Terms, you must cease using Intune and request account closure (Section 4.d).

 

16. Miscellaneous

a. Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

b. Waiver: No failure or delay by Intune in exercising any right under these Terms shall constitute a waiver of that right. A waiver is effective only if in writing and signed by an authorized representative of Reality Mgmt Technologies, Inc.

c. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms or our rights and obligations hereunder (in whole or in part) at any time without restriction.

d. Force Majeure: Intune will not be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, acts of government, network outages, or severe internet disruptions.

e. Relationship of the Parties: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Reality Mgmt Technologies, Inc. You are an independent user.

f. Entire Agreement: These Terms (together with the Privacy Policy, any supplemental terms, and any written agreements between you and Intune) constitute the entire agreement between you and Reality Mgmt Technologies, Inc. concerning the subject matter herein and supersede all prior or contemporaneous agreements or representations, oral or written.

g. No Third-Party Beneficiaries: Aside from Indemnitees explicitly named in Section 13, these Terms do not confer any rights on any third party.

h. Notices: Except as otherwise provided herein, any notice required under these Terms shall be provided by emailing support@realitymgmt.com or privacy@realitymgmt.com (as appropriate) or by mail to:

Reality Mgmt Technologies, Inc.
Attn: Legal Department
1428 2nd Street #400

Santa Monica, CA 90401

 

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms or related policies, please contact:

You may also visit www.realitymgmt.com/intune-terms-of-service to view the current version of these Terms.

 

18. Acceptance

By clicking “Agree,” creating an account, or otherwise using or accessing Intune, you acknowledge that you have read, understood, and agree to be bound by these Terms as of the Effective Date (March 6, 2025). If you do not agree with these Terms, do not register for or use Intune.

 

End of Terms of Service

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